Support

KALTRA SUPPORT SITE
Resources and online tools for Kaltra customers, partners and distributors

WELCOME TO KALTRA SUPPORT SITE

Kaltra Customer Support System provides actual and accurate information for our partners, distributors, and end-customers. Information provided by our Customer Support System updated in real-time, and available for you 24 hours a day, 365 days a year.

You can find ongoing information regarding your orders, including product manufacturing schedule, estimated dispatch dates, and more. Submitting service requests with our customer service ticketing system, tracking your cargoes, finding documents related to your order and products, retrieving warranty information – all this can be quickly done at our support portal.

SUPPORT HOME

Resources

Get the resources, documentation, software, firmware and selection tools for your Kaltra products and services

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Order Tracking

Track and manage your orders online and get the real-time, detailed and accurate status of all of your orders

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Stock

Review stock items available to date at Kaltra for immediate pickup or delivery, including previously ordered and currently available items

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Production

Review production schedule, including current and archived manufacturing job records, timings, and delivery information

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Requests

Submit your inquiry to Kaltra: your request will receive a response by our team in less or no time

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Support Helpdesk

Place a support ticket to our helpdesk 24 hours a day to resolve any issues you may experience

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